Terms And Conditions

Welcome to Mitkart India Pvt. Ltd. By accessing, browsing, or using the Mitkart India website, mobile services, or any related platform operated by the company, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, you should refrain from using our platform.

These terms govern the relationship between Mitkart India Pvt. Ltd., its users, customers, and sellers.

1. Acceptance of Terms

By using this platform, you confirm that:

You are legally capable of entering into a binding agreement.

You will use the platform only for lawful purposes.

You accept and agree to follow all policies, guidelines, and rules published by Mitkart India.

Mitkart India reserves the right to restrict or terminate access to any user who violates these terms.

2. Use of the Platform

Users of the Mitkart India platform agree to the following conditions:

All information provided during registration, purchase, or communication must be accurate, complete, and truthful.

Users must maintain the confidentiality of their account credentials.

The platform must not be used for illegal, fraudulent, abusive, or harmful activities.

Users must not attempt to damage, hack, manipulate, or disrupt the functioning of the website or its services.

Any misuse of the platform may lead to account suspension, legal action, or permanent restriction from services.

3. Product Listings and Authenticity

Mitkart India aims to provide a reliable marketplace experience where customers can shop with confidence.

Sellers are responsible for ensuring that all products listed on the platform are genuine and accurately described.

Product images, specifications, and descriptions must represent the item truthfully.

Mitkart India makes reasonable efforts to monitor listings but does not guarantee the accuracy of every seller-provided detail.

Customers are encouraged to review product descriptions carefully before making a purchase.

4. Seller Responsibilities

Sellers using the Mitkart India platform must:

Ensure that all products comply with applicable laws, regulations, and safety standards.

Provide accurate product details, pricing, and availability.

Fulfill orders responsibly and ensure proper packaging and delivery.

Avoid listing prohibited, illegal, or counterfeit items.

Mitkart India reserves the right to suspend, remove, or permanently ban sellers who violate platform rules or engage in misleading practices.

5. Orders and Transactions

When placing an order through the platform:

Customers agree to provide correct shipping and payment information.

Orders are subject to availability, confirmation, and acceptance by the seller or platform.

Mitkart India reserves the right to cancel or refuse any order if fraudulent activity, pricing errors, or policy violations are suspected.

Payments must be completed through the approved payment methods available on the platform.

6. Platform Rights and Service Availability

Mitkart India reserves the right to:

Modify, suspend, or discontinue any service, feature, or part of the platform at any time.

Update product listings, prices, or promotional offers when necessary.

Remove any content, listings, or accounts that violate company policies or applicable laws.

While we strive to keep the platform accessible at all times, temporary interruptions may occur due to maintenance, technical issues, or system upgrades.

7. Intellectual Property

All content on the Mitkart India platform, including but not limited to:

Logos

Brand names

Designs

Website layout

Text, graphics, and media

is the intellectual property of Mitkart India Pvt. Ltd. and is protected by applicable copyright and trademark laws.

Unauthorized use, copying, or distribution of this content is strictly prohibited.

8. Limitation of Liability

Mitkart India acts as a platform facilitating transactions between customers and sellers. While we strive to ensure a trustworthy environment:

The company shall not be held liable for indirect or consequential damages arising from product purchases.

Responsibility for product accuracy, quality, and fulfillment primarily rests with the seller.

Mitkart India will, however, make reasonable efforts to assist customers in resolving disputes where possible.

9. Policy Updates

Mitkart India may update or revise these Terms and Conditions from time to time to reflect operational, legal, or regulatory changes.

Users are encouraged to review this page periodically. Continued use of the platform after updates indicates acceptance of the revised terms.

10. Contact Information

For any questions regarding these Terms and Conditions, users may contact Mitkart India through the official support channels provided on the website.